Clarive

Privacy Policy

This privacy policy describes how Clarive Software ("Clarive", "we", "us", or "our") collects, uses, and shares information about you when you use our websites, products, and services.

Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

Personal Data

Personal data means any information relating to an identified or identifiable natural person. We may collect the following types of personal data:

  • Contact Information: name, email address, postal address, phone number, and company name.
  • Account Information: username, password, and account preferences.
  • Payment Information: billing address and payment method details (processed by our payment providers).
  • Communication Data: information you provide when contacting us for support or other inquiries.
  • Usage Data: information about how you use our products and services.

Automatically Collected Information

When you access or use our services, we automatically collect certain information, including:

  • Log Information: server logs, including IP address, browser type, operating system, referral URLs, and pages visited.
  • Device Information: hardware model, operating system version, unique device identifiers, and mobile network information.
  • Location Information: approximate location based on your IP address.
  • Analytics Data: we use analytics services to help us understand how our services are used.

EU Data Subjects

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete personal data.
  • Request erasure of your personal data.
  • Object to or restrict the processing of your personal data.
  • Request portability of your personal data.
  • Withdraw consent at any time where we relied on your consent to process your personal data.

The legal basis for processing your personal data includes: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

Cookies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

We use the following types of cookies:

  • Essential Cookies: necessary for the website to function properly.
  • Analytics Cookies: help us understand how visitors interact with our website.
  • Functional Cookies: enable enhanced functionality and personalization.
  • Marketing Cookies: used to track visitors across websites to display relevant advertisements.

Contact

If you have any questions about this Privacy Policy, please contact us:

Last updated: January 2024